Maintaining the quality of the services that we provide you during the course of your stay in our spa facilities is important to us. If you find that we have not fulfilled your expectations, we would like to consider possible remedies with you. Using the form below, you have the opportunity to let us know what led to your dissatisfaction.
Please note that the sent messages will be delivered to the spa's top management and thus they cannot be anonymous. Your personal data will only be used for resolving the suggestion and will be treated in accordance with the GDPR regulations.
We request that, in the description of the event, you particularly specify the time and date of the event, the place (department) where the problem arose and the related circumstances.